Shipping policy
Processing and delivery
Orders are processed in 1–3 business days, excluding weekends and holidays. Orders placed after business hours enter processing the next business day. Busy periods may take longer.
Free domestic shipping is available on orders of $75 or more. Other available UPS and USPS rates are calculated at checkout based on the destination and shipment details and include a 9% handling adjustment. Your available services and final shipping charge appear before payment.
Estimated transit time is 2–4 business days within California and 2–7 business days within the United States. These estimates are not guarantees.
International shipping
International shipping is available to selected destinations. Available services and charges are shown at checkout. The domestic free-shipping offer does not apply to international orders.
Pickup and tracking
Choose free local pickup at checkout when offered for your order. Collect from 1460 Naud St, Los Angeles, CA 90012. Pickup orders are usually ready in 24 hours. Wait for your ready-for-pickup notification and collection instructions before visiting, and bring your confirmation email. Shipped orders receive tracking by email.
Delivery problems
Please provide an accurate, secure delivery address. We cannot take responsibility for an address entered incorrectly, carrier or weather delays, or packages lost or stolen after the carrier marks them delivered.
Report shipment damage within 48 hours of delivery to support@thefabriclot.com, with your order number and photographs, so we can help.